Frequently Asked Questions

Q: How long does shipping take?

Every case is printed to order. Current production and delivery estimates are shown during checkout or in your order confirmation; carrier dates are estimates rather than guarantees.

Q: What is your exact-fit guarantee?

We want to make sure your phone case fits perfectly. If your case has any printing defects or does not fit the selected model properly, send us an email at support@swiftcase.shop with your order details, and we'll get a correct replacement sent to you.

Q: Are the cases protective?

Yes! Our cases are constructed from durable materials designed to protect your phone from minor drops, bumps, and scratches encountered in daily use, while maintaining a slim, stylish profile.

Q: Can I change or cancel my order?

Because orders are made to order, contact support@swiftcase.shop as soon as possible. We will try to help before production begins, but changes cannot be guaranteed once an order enters production.

Q: Where do you ship to?

We currently ship to all addresses within the United States.

Q: Which payment options do you support?

We accept major credit cards (Visa, Mastercard, American Express, Discover) securely processed through Stripe. We do not store or process your credit card details directly on our servers.

Still have questions? Send us an email at support@swiftcase.shop.